Support
Question not answered? Mail info@stockvak.nl. You'll hear back from the developer himself, usually within one working day.
Frequently asked questions
Where is my data stored?
On your own device, in the app's storage. There is no Stockvak server and no account. If you uninstall the app, the data is gone — so make a backup now and then via Settings → Backup → Export, or use a shared folder.
How do I collaborate with colleagues?
Settings → Collaborate → Choose folder. Pick a folder in Google Drive, OneDrive, Dropbox or any other storage your colleagues can see too. Do the same on every device, with the same folder. Changes arrive when the app opens, every minute, and via "Sync now" — as soon as the cloud app has synced them.
I don't see my colleague's changes.
Check that the cloud app (Drive, OneDrive, …) is actually syncing the shared folder on both devices — some apps default to "Wi-Fi only" or "manual only". Then tap "Sync now" in Stockvak. Under Settings → Collaborate you can see how many devices are in the folder.
The scanner doesn't recognise my barcode.
Stockvak reads EAN-13, EAN-8, UPC, Code 128, Code 39, ITF, QR and Data Matrix. Make sure there is enough light and hold the phone 10–20 cm from the code. If it won't scan, type the code into the field below the scanner. A hardware handheld scanner (USB or Bluetooth, acting as a keyboard) works too: just scan while the item list is open.
How do I print labels?
Select one or more items with the checkbox and tap 🏷 Labels. Without a Dymo the app creates a PDF: choose "Label printer" (one label per page in the chosen Dymo format) or "A4 sheet" (sticker sheet layout). The PDF appears in the share sheet; pick your printer there or save it. Set the label and sheet format under Settings → Label formats.
How do I connect a Dymo LabelWriter 550?
The printer must be on the same network as your phone, over Wi-Fi or cable. Look up the printer's IP address (in the printer's menu or in your router) and enter it under Settings → Dymo LabelWriter 550. Tap Test: you'll see how many labels are left on the roll. With "Automatic" the app reads which cassette is loaded. If it doesn't work, go by the message: "no printer at …:9100" means a wrong IP; "not reachable" means a different network; "not responding" points to a printer in sleep mode or a firewall.
Can I move my data to a new phone?
Yes: Settings → Backup → Export on the old phone (keep the file in your cloud or mail it to yourself), and Import on the new phone. If you use a shared folder it's even simpler: pick the same folder on the new phone and everything comes in by itself.
Can I use Stockvak on the PC?
Yes: app.stockvak.nl in Chrome or Edge. Under Settings → Collaborate, pick the folder on your PC that your cloud app (OneDrive, Google Drive, Dropbox) syncs — the same folder as on your phone. The PC version works with a folder linked to Stockvak Pro on your phone; no separate purchase on the PC is needed. Handy for long lists: Settings → Import items reads a CSV from Excel or from your wholesaler.
What does Stockvak cost?
The basics are free and unlimited: items, stock, order list, usage, scanning and labels as PDF. Collaborating through a shared folder, the PC version and printing straight to a Dymo are part of Stockvak Pro: free to try for 30 days, then a one-time purchase of € 24.99 through Google Play. No subscription, no ads.
Is an iPhone version coming?
Yes, it's in preparation. A Windows/Mac version for the PC in the storeroom is on the list as well.
I want my data deleted.
There is nothing for us to delete: Stockvak keeps no data about you. Remove the app from your device and, if you used one, the "Stockvak" folder in your cloud storage.
Contact
E. van Donkelaar, the Netherlands
info@stockvak.nl
When reporting a problem, please mention your phone model, the Android version and the Stockvak version (Settings → About this app, or the version number at the bottom left of the menu).